Privacy Policy
Last updated: 30 October 2026
IndoStar Capital Finance Limited ("IndoStar", "we", "us") respects your privacy and is committed to protecting the personal information you share with us — online, on WhatsApp, over the phone or at our branches.
Information We Collect
- Identity and contact details you submit through enquiry or application forms (name, mobile number, city, product interest).
- KYC and financial documents you provide during loan processing, as required by applicable law.
- Technical data such as device and browser information collected when you use our website.
How We Use Your Information
- To process, evaluate and service your loan or insurance enquiries and applications.
- To contact you over call, SMS, email or WhatsApp regarding your enquiry, with your consent.
- To meet our legal, regulatory and risk-management obligations as a systemically important NBFC.
Sharing Your Information
We share information only with our employees, branches, credit bureaus, service providers and regulators to the extent required to service your request or comply with law. We do not sell your personal data.
Your Choices
You may withdraw consent for marketing contact at any time by writing to our customer service team or opting out when our officers call. You may also request access to, or correction of, your personal data held by us.
Contact
For privacy questions, write to our grievance officer through the contact details on our Contact Us page.